Privacy Policy

Information We Collect

When you visit our website, contact us or place an order, we may collect information such as:

• Your name and contact details.
• Phone number and email address.
• Billing and shipping address.
• Order details and purchase history.
• Information you voluntarily share with our support team.
• Basic website usage and device information.

How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Confirm orders and provide delivery updates.
• Respond to your questions and support requests.
• Improve our website, products and services.
• Send important order-related communications.
• Prevent fraud and maintain website security.

Payment Information

Payments on our website may be processed through third-party payment service providers. Your payment information is handled according to the privacy and security practices of the relevant provider.

We do not intend to store complete card details or sensitive payment credentials on our website.

Sharing of Information

We do not sell your personal information. We may share necessary information with trusted service providers when required to operate our business, including:

• Courier and delivery partners.
• Payment processing providers.
• Website hosting and technical service providers.
• Authorities where disclosure is legally required.

Such information is shared only as reasonably necessary for the relevant purpose.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve browsing, remember preferences, understand website traffic and support website functionality.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes and meet applicable legal requirements.

Your Privacy Rights

Subject to applicable laws, you may contact us to request access to, correction of or deletion of your personal information. You may also ask questions about how your information is used.

We may need to verify your identity before processing certain requests.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing your information.

Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent where required by law. If you believe a child has provided personal information to us improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website practices or applicable laws.

Any updated version will be published on this page with a revised update date.