Terms of Service

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not violate applicable laws, infringe the rights of others or interfere with the operation of our website.

You must not attempt to damage, disrupt, misuse or gain unauthorised access to any part of our website.

Product Information

We make reasonable efforts to display product descriptions, images, colours and details accurately. However, actual product appearance may vary slightly due to lighting, photography or screen settings.

Product information, availability and descriptions may be updated from time to time.

Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices, offers and promotions may change without prior notice. The applicable price at the time of placing your order will generally apply.

Available payment methods, including Cash on Delivery where offered, will be displayed during checkout.

Orders and Confirmation

Placing an order on our website constitutes a purchase request. An order may be subject to verification and confirmation by our team.

We may contact you using the phone number or other contact details provided at checkout to verify your order and delivery information.

We reserve the right to cancel or decline an order where there are reasonable concerns about incorrect information, payment issues, product availability or suspected fraudulent activity.

Shipping and Delivery

We aim to deliver orders across India. Typical delivery estimates are approximately 3–6 working days, depending on the delivery location and courier availability.

Delivery estimates are indicative and may be affected by courier delays, weather, holidays or circumstances beyond our control.

For more details, please refer to our Shipping Policy.

Returns, Refunds and Exchanges

Returns, refunds and exchanges are subject to the conditions described in our Refund Policy.

Customers should review the applicable return period, product condition requirements and refund procedure before placing an order.

Customer Responsibilities

You are responsible for providing accurate and complete information when placing an order.

• Provide a correct name, phone number and address.
• Review your order details before checkout.
• Be available for order confirmation when required.
• Provide genuine information during customer support requests.
• Use the website responsibly and lawfully.

Intellectual Property

Unless otherwise stated, the content on this website, including text, design elements, graphics, logos and website materials, is owned by or used by Al Rijaal with appropriate permission.

You may not reproduce, distribute, modify or commercially use website content without prior written permission where required.

Third-Party Services and Links

Our website may use third-party services such as payment gateways, courier partners and external websites.

We are not responsible for the independent terms, content, services or privacy practices of third-party providers. Your use of those services may be subject to their own terms.

Limitation of Liability

To the extent permitted by applicable law, Al Rijaal shall not be liable for indirect, incidental or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded under applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Please review our Privacy Policy for more details.

Changes to These Terms

We may update or modify these Terms of Service from time to time. Updated terms will be published on this page.

Your continued use of the website after changes are published constitutes acceptance of the revised terms, to the extent permitted by law.

Governing Law

These terms are governed by the applicable laws of India. Any disputes will be subject to the jurisdiction of the competent courts in Surat, Gujarat, to the extent permitted by applicable law.